View a records Audit Logs

Prerequisites

• An active Assure user account.
• The View Audit Trail Log Role Permission (a permission that grants the ability to view the audit trail log for records, including creation and edit history) must be assigned to your role. If the Logs option does not appear in the Menu Cog, contact your Assure Administrator to confirm this permission is enabled.

Problem / Intent

Users need to verify whether a record has been changed, identify what was changed, and confirm who made the change and when. The Audit Trail Log provides a complete, timestamped history of all edits made to a record, enabling accurate investigations and supporting compliance requirements.

Steps

1. Open the Audit Trail Log

1. Navigate to the relevant Module in Assure (for example, Incident Record, Risk Assessment, Audit).

1. Locate the record you wish to inspect in the module list view.

1. Click the Three dots icon to open the record actions menu.

1. Select Logs from the menu.

The Audit Trail Log opens, displaying a chronological list of all events against the record, including when the record was created and every subsequent edit.

2. View Full Detail of a Log Entry

To see full detail for a specific log entry (for example, to confirm when a record was edited):

1. Locate the relevant log entry in the Audit Trail Log.

1. Click Full Detail from the menu cog next to that log entry.

The Full Detail view expands the log entry to show all information recorded at that point in time.

3. View Section-Level Detail

Within the Full Detail view, the user can inspect detail at the section level:

1. Click the Cog icon next to a section within the Full Detail view.
2. Select Details.

The section details relating to that part of the record will display.

4. View Field Changes

If a record has been edited, the user can view the specific fields that were changed during that edit:

1. Within the log entry, locate the Field Changes option.
2. Click Field Changes.

The Field Changes panel displays each field that was modified during that edit event.

Selecting Field Changes shows both:

• The old value (the value before the edit)
• The new value (the value after the edit)

Notes

• The Audit Trail Log records all changes saved against any Module record within Assure. It does not capture unsaved changes.
• If a record is edited simultaneously by two users, only the changes from the last save are committed. The Audit Trail Log will identify the changes that were ultimately saved.
• The Logs option only appears in the Menu Cog if the user has the View Audit Trail Log Role Permission. If the option is not visible, contact your Assure Administrator.

AI Metadata

• Product Area: Assure (applicable to all Modules)
• User Role: Any Assure user with the View Audit Trail Log Role Permission; Assure Administrators
• Tags: Audit Trail Log, record log, logs, record history, field changes, full detail, edit history, record changes, Menu Cog, cog menu, View Audit Trail Log, role permission, record audit, change tracking
• Version/Region: Assure (all versions); all regions
• Important synonyms: Audit Trail Log = logs, record log, audit log, change history, edit history; Menu Cog = cog menu, cogwheel menu, cog wheel; Field Changes = field edits, old value, new value; Full Detail = full log detail, expanded log view
• Suggested embedding keywords: view record audit log Assure, audit trail log record, how to view record changes Assure, record edit history Assure, field changes old new value, logs menu cog record, view Audit Trail Log permission, who changed record Assure, record change history Assure, Assure record log cog menu
• Relevant modules and cross-module implications: The Audit Trail Log is available across all Assure Modules. The workflow described in this article applies universally to any Module record (Incident, Risk Assessment, Audit, Equipment Register, Person Register, etc.). There are no cross-module workflow implications; the Audit Trail Log operates within a single record at a time.