This article lists the internet browsers officially supported by Evotix for use with Assure and AssureGo+.
Both applications have been tested against a defined set of browsers. If a user experiences technical or visual issues, Evotix recommends switching to a supported, up-to-date browser before raising a support case. This article is relevant to all user roles across all regions and Assure versions.
The Assure and AssureGo+ applications have been tested on the following internet browsers:
| Browser | Supported Versions |
|---|---|
| Google Chrome | Latest version and one version prior |
| Microsoft Edge | Latest version and one version prior |
| Safari | Latest OS version and one OS version prior |
| Note: Always ensure the browser is kept up to date. Using an outdated or unsupported browser may cause technical or visual issues within Assure or AssureGo+. |
Why Browser Compatibility Matters
AssureGo+ is a Progressive Web App (PWA) delivered through the web rather than as a natively installed application. AssureGo+ is built using common web technologies including HTML, CSS and JavaScript, and is designed to work on any platform that uses a standard-compliant browser. This means the browser environment directly affects whether AssureGo+ functions correctly.
The Assure web application similarly relies on a standards-compliant browser environment for consistent rendering and functionality across all modules.
Troubleshooting
If a user experiences technical or visual problems in Assure or AssureGo+:
- Confirm the browser being used appears in the Supported Browsers table above.
- Confirm the browser is on the latest version or one version prior (Chrome/Edge), or the latest OS or one OS prior (Safari).
- Update the browser to a supported version.
- If issues persist after switching to a supported, up-to-date browser, contact the Evotix Customer Support team to raise a support case.
AI Metadata
- Product Area: Platform Access / System Requirements
- User Role: All users (end users, administrators)
- Tags: browser support, browser compatibility, supported browsers, Assure, AssureGo+, technical requirements, progressive web app, PWA
- Version/Region: All versions and regions
- Important Synonyms: AssureGO+ (without space), AssureGo Plus, web browser requirements, browser versions, browser policy
- Suggested Embedding Keywords: supported browsers Assure, AssureGo+ browser compatibility, which browser to use Assure, Chrome Edge Safari Assure, browser not working Assure, browser requirements Evotix, AssureGo+ progressive web app browser
- Relevant Modules: Assure (web application), AssureGo+ (Progressive Web App)
- Cross-Module Implications: This article applies to both the Assure web application and the AssureGo+ Progressive Web App (PWA). Both applications share the same supported browser policy. Browser compatibility affects access to all Assure modules.