The Assure Service Status Page is a publicly accessible page that provides real-time information on the operational health of the Assure platform. Users can check the status of Assure at any time to determine whether a service disruption, degradation, or planned maintenance event is affecting their region or service component. The page covers Assure Web, AssureGO+ (the mobile and browser-based reporting portal), and Insights+ (the analytics module) across UK, ANZ, and NA regions. Users can subscribe to receive proactive email notifications whenever an incident is created, updated, or resolved.
What is the Service Status Page?
The Service Status Page is available to all Assure users and provides up-to-date information on the operational status of Assure services. Click here to view the Status page. The page is used to communicate:
- Planned maintenance: scheduled downtime events communicated in advance.
- Service disruptions or degradations: unplanned incidents that may be affecting one or more regions or service components.
The page is updated as soon as issues are detected through Evotix's monitoring and alerting systems.
Service Status Dashboard
The dashboard displays the current operational status of each Assure service component, grouped by region. A green banner reading All Systems Operational confirms no active incidents across all services.
A Past Incidents section is displayed below the dashboard, recording the history of previous service events by date.
How to Access the Service Status Page
There are two ways to access the Service Status Page.
Option 1: From within Assure
Select the Help button in the upper right corner of the Assure interface.
A dropdown menu appears containing the following options:
- Contact Support
- Knowledge Base
- Service Status
- Product Updates
Select Service Status to open the page.
Option 2: Direct URL
The Service Status Page can be accessed directly at any time, including when Assure itself is unavailable, using the following link:
How to Subscribe to Status Updates
Users can subscribe to receive proactive email alerts whenever Evotix creates, updates, or resolves an incident.
Navigate to the Service Status Page at https://status.evotix.com/.
Select the SUBSCRIBE TO UPDATES button in the upper right corner of the page.
Enter your email address in the field provided.
Select SUBSCRIBE VIA EMAIL to confirm the subscription.
Note: The subscription page is protected by reCAPTCHA. Google's Privacy Policy and Terms of Service apply.
Once subscribed, the user will receive email notifications for any incidents affecting the Assure platform, including updates as the status of the incident changes.
AI Metadata
- Product Area: Assure Platform -- System Administration / Support
- User Role: All Assure Users (no specific role permission required)
- Tags: service status, outage, maintenance, uptime, incident, notifications, subscribe, system health, availability
- Version/Region: All regions -- UK, ANZ, NA
- Important Synonyms: Service Status Page = status page = system status = uptime page; Planned Maintenance = scheduled downtime; Service Disruption = outage = incident; Subscribe to Updates = email alerts; status.evotix.com = Evotix status page
- Suggested Embedding Keywords: Assure service status, check if Assure is down, Assure planned maintenance, Assure outage notification, subscribe to Assure alerts, AssureGO+ status, Insights+ status, Assure system operational, Evotix status page
- Relevant Modules and Cross-Module Implications: This article applies platform-wide. The Service Status Page covers the operational status of Assure (web application), AssureGO+ (the mobile reporting portal), and Insights+ (the analytics and reporting module) across all regional deployments (UK, ANZ, NA). A service disruption on any of these components affects users across all Assure modules.