This article explains how to control whether users can add additional email addresses when submitting a Questionnaire (a simplified data-collection form used in the Portal and AssureGO+) via the Assure Portal. When enabled, the Additional Emails field appears on the Portal submission form and allows the submitter to send a copy of the submitted record to other recipients, such as a manager. An Admin user can show or hide the field per Questionnaire by editing the Questionnaire settings in Assure. The field is only available when the Questionnaire is not set to anonymous.
Additional Emails Field on Portal Questionnaire Forms
When a user submits a Questionnaire via the Assure Portal, the form can display an Additional Emails field. This field allows the submitter to enter one or more email addresses to receive a copy of the submitted record. A typical use case is sending the submission to the user's manager or another relevant contact.
The Additional Emails field is optional and can be enabled or disabled per Questionnaire by an Admin user. If the Questionnaire is configured as anonymous, the Additional Emails field is not available.
Prerequisites
| Requirement |
|---|
| Admin user access to Assure |
| At least one Questionnaire configured in Settings > Portal > Questionnaire |
How to Enable or Disable the Additional Emails Field
- Log in to Assure as an Admin user.
- Navigate to Settings > Portal > Questionnaire.
- Locate the required Questionnaire in the list.
- Click the Menu Cog (cog wheel icon) to the right of the Questionnaire and select Edit.
5, In the edit screen, check whether the Is Anonymous checkbox is unticked.
- If Is Anonymous is unticked, the Show Additional Emails Field option is displayed.
- If Is Anonymous is ticked, the Show Additional Emails Field option does not appear and cannot be configured.
6. Configure the Show Additional Emails Field option:
- To allow users to add additional email recipients, tick the Show Additional Emails Field checkbox.
- To prevent users from sending Portal submissions to multiple email addresses, leave the checkbox unticked.
Behaviour Summary
| Is Anonymous | Show Additional Emails Field option visible | Additional Emails field displayed to user |
|---|---|---|
| Ticked (Yes) | No | No |
| Unticked (No) | Yes | Depends on Show Additional Emails Field setting |
Important Notes
- The Additional Emails field only appears on the Portal submission form when both conditions are met: the Questionnaire is not anonymous, and Show Additional Emails Field is enabled.
- Enabling the field does not restrict which email addresses the submitter can enter. Any email address can be entered.
- This setting is configured per Questionnaire. Changes apply only to the Questionnaire being edited.
AI Metadata
- Product Area: Portal, Questionnaire Configuration
- User Role: Admin (System Administrator)
- Tags: Portal Questionnaire, Additional Emails, Portal Form, Anonymous Questionnaire, Email Submission, Portal Configuration, Show Additional Emails Field
- Version/Region: Assure (All Versions, All Regions)
- Important Synonyms: Additional Emails = additional email addresses = copy email; Portal Form = Questionnaire = portal questionnaire; Menu Cog = cog wheel icon = settings icon; Is Anonymous = anonymous questionnaire; Show Additional Emails Field = additional emails toggle
- Suggested Embedding Keywords: additional emails portal form Assure, show additional emails field questionnaire, portal submission email copy, Assure portal additional recipients, hide additional emails Assure questionnaire, configure portal questionnaire email field, anonymous questionnaire additional emails
- Relevant Modules and Cross-Module Implications: This article is scoped to the Portal configuration area of Assure, specifically Questionnaire settings (Settings > Portal > Questionnaire). The Additional Emails field affects what is displayed to users on the Assure Portal submission form. There is no direct cross-module implication; however, the emails sent via the Additional Emails field deliver a copy of the portal submission to any address entered by the submitter, which may interact with downstream notification workflows configured in System Configuration > Notifications.