Inactive session timeout controls when users are automatically logged out of Assure and AssureGO+ after a period of inactivity. This helps protect access to the systems, including situations where a user leaves a shared device signed in.
For the purposes of this setting, “inactive” means the user has not interacted with the Assure or AssureGO+ session (for example, no mouse, keyboard, or touch activity).
To enable this functionality, contact your Customer Success Manager.
Prerequisites:
- Functionality is enabled by Evotix (via your Customer Success Manager request).
- You have the “Manage System Settings” Supervisor Privilege.
Configuration:
- Ensure the functionality has been enabled for you.
- Ensure you have the “Manage System Settings” Supervisor Privilege.
- Go to Settings > System Configuration > System Settings > Password and Login Management.
- Set the inactive session timeout (5 to 720 minutes).
- Save your changes.
Users see a warning message 3 minutes before they are logged out; selecting the prompt keeps them signed in, and if they take no action they are logged out and any unsaved changes are lost.