Inactive session timeout controls when users are automatically logged out after a period of inactivity. This helps protect access to Assure, including situations where a user leaves a shared device signed in.
For the purposes of this setting, “inactive” means the user has not interacted with the Assure session (for example, no mouse, keyboard, or touch activity).
To enable this functionality, contact your Customer Success Manager.
Prerequisites:
- Functionality is enabled by Evotix (via your Customer Success Manager request).
- You have the “Manage System Settings” Supervisor Privilege.
Configuration:
- Ensure the functionality has been enabled for you.
- Ensure you have the “Manage System Settings” Supervisor Privilege.
- Go to Settings > System Configuration > System Settings > Password and Login Management.
- Set the inactive session timeout (5 to 720 minutes).
- Save your changes.
Users see a warning message 3 minutes before they are logged out; selecting the prompt keeps them signed in, and if they take no action they are logged out and any unsaved changes are lost.