This video covers how to manage user accounts by deactivating and reactivating users as needed. It explains permissions, impact on access, and how to maintain user records effectively.
You can watch this video for an overview to learn about this topic or keep reading the article below.
Making Users Accounts Inactive
User accounts in Learn can be inactivated if that user should no longer have access to Learn. Inactive users can be selected users in Learn reports, while deleted users are not available.
To inactivate a user, go User > All Users. Find the user to inactivate and mouse over their record. You will now see an option to Deactivate the user. Once a user is set to inactive, the background of their user record will change to red. An option to include inactive users has been added to relevant Learn reports.
To activate a user, mouse over their record and click Activate. This will allow the user to login to Learn again and reassign the user to any training associated with required or pathway training.