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Learn Mobile App Homepage Navigation

  • Updated

Summary:
This article explains how to navigate the Learn Mobile App homepage, including accessing leaderboards, resources, and key navigation elements. It is intended for end users who are using the Learn Mobile App to access training content and track their progress.

A guide to the Learn application, homepage navigation, leader boards and resources.

Prerequisites:

  • Learn Mobile App must be downloaded and installed on the user's mobile device
  • User must have valid credentials and be signed into the Learn App
  • User account must have appropriate permissions to access Learn content
  • Organization must have the Learn module enabled and configured

Problem/Intent:
Users need to understand how to navigate the Learn Mobile App homepage to efficiently access training resources, view leaderboard standings, and locate learning content. This article provides orientation to the homepage interface and its primary navigation features to support effective use of the mobile learning platform.

Steps:

Accessing the Learn Mobile App Homepage

  1. Open the Learn Mobile App on the user's mobile device.
  2. Sign in using valid user credentials if not already authenticated.
  3. Upon successful sign-in, the user is presented with the Learn Mobile App homepage.

Understanding Homepage Elements

  1. Locate the Leaderboard section on the homepage. This displays user rankings based on earned points from completed training activities.
  2. Locate the Resources section on the homepage. This provides access to training materials, content categories, and learning pathways.
  3. Review any additional homepage widgets or features configured by the organization, such as recent activity, upcoming courses, or awards.

Navigating to Leaderboards

  1. Tap the Leaderboard section or icon on the homepage to view detailed leaderboard standings.
  2. Review the user's current ranking and points earned.
  3. Return to the homepage by tapping the back or home navigation button.

Navigating to Resources

  1. Tap the Resources section or icon on the homepage to browse available training content.
  2. Select a content category or learning pathway to view resources within that structure.
  3. Tap on a specific resource to open and access the training material.
  4. Return to the homepage by tapping the back or home navigation button.

Using Additional Navigation Features

  1. Locate the main navigation menu icon (typically three horizontal lines or a menu icon) on the homepage.
  2. Tap the navigation menu icon to access additional app sections such as profile settings, awards, or notifications.
  3. Use the navigation menu to switch between different sections of the Learn Mobile App.
  4. Return to the homepage at any time by selecting the home icon or option from the navigation menu.

Notes & Warnings:

  • Leaderboard visibility and functionality may vary depending on organizational settings and administrator configuration.
  • Content structure and available resources depend on how administrators have organized training materials within the Learn platform.
  • Some homepage features may only be visible if enabled by the organization's administrators.
  • Users earn points by completing training activities; point values are configured by administrators.
  • The homepage layout and available sections may differ based on the user's role and permissions.

Examples:

Example 1: Viewing Leaderboard Standings
A user opens the Learn Mobile App and taps the Leaderboard section on the homepage. The app displays the current leaderboard with the user ranked 5th with 120 points. The user reviews rankings and returns to the homepage.

Example 2: Accessing Training Resources
A user taps the Resources section on the homepage. The app displays content categories including "Safety Training" and "Compliance Courses." The user selects "Safety Training" and views available resources within that category.

Example 3: Using the Navigation Menu
A user taps the navigation menu icon on the homepage. The menu displays options for Profile, Awards, Notifications, and Settings. The user selects Awards to view earned badges and certificates, then returns to the homepage using the home icon.

Troubleshooting:

Issue: Leaderboard does not appear on the homepage.
Cause: Leaderboard visibility may be disabled by administrators or user permissions may restrict access.
Resolution:

  • Verify that the user account has appropriate permissions to view leaderboards.
  • Contact the organization's Customer Success Manager (CSM) or administrator to confirm leaderboard settings and visibility configuration.

Issue: Resources section is empty or does not display training content.
Cause: Training content may not be published, user permissions may restrict access, or content structure may not be configured.
Resolution:

  • Confirm that training resources have been published and assigned to the user's profile.
  • Verify user permissions and content access settings with the organization's administrator.
  • Ensure content structure has been created and resources are properly categorized.

Issue: Navigation menu icon is not visible or does not respond to taps.
Cause: App may require an update, device compatibility issue, or temporary interface error.
Resolution:

  • Close and restart the Learn Mobile App.
  • Verify that the latest version of the Learn Mobile App is installed on the device.
  • Check device compatibility with the Learn Mobile App requirements.
  • If the issue persists, contact Evotix Technical Support for assistance.

Issue: User is unable to sign in to the Learn Mobile App.
Cause: Invalid credentials, account not provisioned, or authentication configuration issue.
Resolution:

  • Verify that the username and password are correct.
  • Confirm that the user account has been provisioned in the Learn platform.
  • Check authentication settings such as Single Sign-On (SSO) or Multi-Factor Authentication (MFA) configuration.
  • Contact the organization's administrator or Evotix Technical Support if authentication issues persist.

Related Articles:

The Learn Mobile App integrates with other Evotix products, including Assure and Evotix 360. Users may access Learn training content directly from Assure Go+ or 360 mobile interfaces if integration is enabled. Leaderboard data and user progress may also be visible in Assure or 360 dashboards depending on organizational configuration. Administrators managing Learn content may also work with Assure modules such as the Person Register or Organizational Units to assign training based on user roles or locations.

AI Metadata:

  • Product Area: Learn Mobile App, Evotix Learn
  • User Role: End User, Administrator, Customer Success Manager (CSM)
  • Tags: Learn, Mobile App, Homepage Navigation, Leaderboard, Resources, Training, Points, Awards, User Guide, App Navigation
  • Version/Region: All versions, all regions
  • Important synonyms: Learn App, Mobile Learning, Training Platform, Leaderboard Rankings, Learning Resources, Content Structure, Progressive Web App (PWA)
  • Suggested embedding keywords: Learn Mobile App, homepage navigation, leaderboard access, training resources, mobile learning platform, app navigation, user profile, points and awards, Learn app interface, content categories, learning pathways
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